1. Introduction
This Privacy Policy describes how StreamPayz ("we", "us", "our") collects, uses, and protects your personal information when you use our platform. By accessing or using our services, you consent to the practices described in this policy.
2. Information We Collect
We collect information you provide directly and information collected automatically:
- Account information: Username, email address, password (encrypted), and referral code when you register.
- Financial information: Wallet addresses, payment method details, and transaction history for deposits and withdrawals.
- Usage data: Video views, watch duration, earnings, level progression, and referral activity.
- Technical data: IP address, browser type, device information, and session data for security and analytics.
- Communications: Messages you send through our contact or support forms.
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services.
- Process deposits, withdrawals, and level upgrades.
- Calculate and credit earnings, referral commissions, and SVP.
- Authenticate users and prevent fraud, abuse, and multiple accounts.
- Send transactional emails (e.g., password reset, withdrawal confirmations).
- Respond to support requests and communicate with you.
- Comply with legal obligations and enforce our Terms of Service.
- Analyze usage patterns to improve the platform and user experience.
4. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Session cookies: Keep you logged in and maintain your session state.
- Security cookies: Protect against cross-site request forgery (CSRF) and unauthorized access.
- Preferences: Remember your settings and preferences.
You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the platform.
5. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share information only in these limited circumstances:
- Payment processors: Wallet addresses and transaction details with FaucetPay, PayKassa, or other payment providers to process deposits and withdrawals.
- Legal requirements: When required by law, court order, or governmental authority.
- Protection of rights: To protect our rights, your safety, or the safety of others, or to investigate fraud.
- Service providers: With trusted vendors who assist in operating our platform (e.g., hosting, email delivery) under strict confidentiality agreements.
6. Data Security
We implement industry-standard security measures to protect your data:
- Passwords are hashed and never stored in plain text.
- Sensitive data is transmitted over HTTPS/TLS encryption.
- Database access is restricted and monitored.
- We regularly review and update our security practices.
While we strive to protect your information, no method of transmission over the internet is 100% secure. You are responsible for keeping your account credentials confidential.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction and financial records may be retained for a longer period as required by law.
8. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal retention requirements).
- Portability: Request your data in a portable format.
- Object: Object to certain processing of your data.
- Withdraw consent: Withdraw consent where we rely on consent for processing.
To exercise these rights, please contact us via our Contact page. We will respond within a reasonable timeframe.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately so we can take appropriate action.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: